Privacy Policy

1. Introduction

Olive Bharat Cloud Health & Security Services Pvt. Ltd. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our cloud healthcare platforms, or visit our diagnostic labs and clinics.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Identity Information: Name, date of birth, gender, and contact details.
• Medical Information: Health history, test results, prescriptions, and symptoms provided during consultations.
• Professional Information: For B2B partners, we collect organization details, license information, and professional credentials.
• Technical Data: IP address, browser type, and usage patterns when you visit our digital platforms.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide diagnostic reports and medical consultations accurately.
• To manage and secure our cloud health platforms for B2B partners.
• To process payments and maintain billing records.
• To communicate with you regarding appointments, reports, and service updates.
• To comply with medical regulations and legal obligations in India.

4. Data Security

As a healthcare security company, data protection is our top priority. We implement enterprise-grade security measures, including end-to-end encryption, multi-factor authentication, and regular security audits. Our cloud infrastructure is designed to be HIPAA and DPDP compliant.

5. Sharing of Information

We do not sell your personal or medical data to third parties. We may share information with healthcare providers (doctors, hospitals) involved in your care, or as required by law (e.g., reporting infectious diseases to health authorities).

6. Your Rights

You have the right to access your medical records, request corrections, and in some cases, request the deletion of your personal data, subject to medical record retention laws in India.

7. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at privacy@olivebharat.com.